Privacy Policy

Effective Date: 1 January 2025

ThinkCraft ("we", "us") respects your privacy. This policy explains what personal information we collect when you visit thinkcraft.io or contact us, how we use it, and the choices you have.

Information We Collect

We only collect information that you choose to share with us or that is needed to run this website:

• Contact details: your name, email address, phone number and company name when you fill in our contact form, book a consultation or email us.
• Enquiry details: the service you are interested in, your preferred date and any message you send us.
• Basic technical data: standard server logs (such as browser type and pages visited) kept by our hosting provider for security and reliability.

How We Use Your Information

We use your information to:

• Respond to your enquiry and arrange consultations.
• Prepare proposals and deliver the services you engage us for.
• Send you relevant updates about our services, only where you have agreed to receive them (you can opt out at any time).
• Keep this website secure and working properly.

Sharing Your Information

We do not sell or rent your personal information. We share it only where needed:

• Service providers: trusted tools that help us operate, such as our website host, form handling, email and scheduling (Calendly). They may use your information only to provide their service to us.
• Legal requirements: where we are required to by law or by a valid request from a public authority.

Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

• HTTPS encryption for data sent through this website.
• Limiting access to personal information to people who need it.
• Using reputable providers with appropriate security practices.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us at manvi.kapoor@thinkcraft.io.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this policy or how we handle your information, please contact us at: ThinkCraft, Singapore · manvi.kapoor@thinkcraft.io